1. Introduction
Healthy Medicine ("we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data in compliance with the Protection of Personal Information Act (POPIA) of South Africa and, where applicable, the General Data Protection Regulation (GDPR).
By using our services, website, or booking a consultation, you consent to the data practices described in this policy.
2. Information Officer
We have appointed an Information Officer who is responsible for overseeing questions in relation to this privacy policy. If you have any questions, please contact us at:
- Email: wellness@healthymedicine.co.za
- Website: https://healthymedicine.co.za
3. Information We Collect
We may collect and process the following categories of personal information:
- Identity Data: First name, last name, title, date of birth.
- Contact Data: Email address, telephone number, billing address, physical address.
- Health Data: Medical history, current symptoms, dietary habits, lifestyle information, and consultation notes.
- Technical Data: IP address, browser type, location data when you visit our website.
4. How We Use Your Information
We use your personal information for providing services, communication, billing, and legal compliance.
5. Data Security
We have implemented appropriate technical and organizational security measures to prevent your personal information from being accidentally lost, used, or accessed in an unauthorized way.
6. Your Rights
Under POPIA and GDPR, you have the right to access, correction, deletion, objection, and withdrawal of consent.
To exercise any of these rights, please contact us at wellness@healthymedicine.co.za.